Blink: The
Power of Thinking Without Thinking
By Malcolm Gladwell Little, Brown 2005
Malcolm Gladwell is a
treasure. He comes up with intriguing topics, does meticulous research
and is a wonderful story teller. Anyone who read his classic “The
Tipping Point” knows the quality of his writing. Blink is
a book that, like Tipping Point, I simply couldn’t put down.
It’s filled with fascinating anecdotes and leading edge neuroscience
and psychology.
The book begins with
the story of a an ancient marble statue that turned out to be a
fake. A leading museum in California studied it for months, unable
to decide on its authenticity. But several art experts were able
to see instantly that it was a forgery. As he put it “in the
first two seconds of looking – in a single glance –
they were able to understand more about the essence of the statue
than the team at the Getty was able to understand after fourteen
months. Blink is a book about those first two seconds”.
In his opening chapter,
Gladwell sets three tasks for his book. The first is to persuade
readers that decisions made very quickly can be just as good as
those made with caution and deliberation. The second is to determine
when we should trust our instincts and when we should be wary of
them. The third task is to demonstrate that our snap judgements
and first impressions can be educated and controlled. In other words,
we can learn to do them better and teach ourselves to make better
snap decisions.
Gladwell cites numerous
examples of people who have become superb at making quick judgements.
One is a psychologist who has learned to predict whether a marriage
will last by watching videotapes of couples talking. His accuracy
in prediction was 95% after just one hour of viewing. It was 90%
after only 15 minutes. He refined his skill so much that he still
had fairly impressive accuracy after only three minutes. He did
it by learning to screen out extraneous information and not paying
attention to everything that happens. Knowing what to zero in on
is a critical part of rapid cognition known as “thin slicing”
which is the ability of our unconscious to find patterns in situations
and behavior based on very narrow slices of experience.
Vic Braden is a world-renowned
tennis coach. He found he had an uncanny knack of being able to
predict when players would double fault on their serve – even
before the racquet hit the ball. His accuracy was incredible. Yet
he couldn’t, for the life of him, explain how he did it. He
just knew in an instant. That’s the rapid cognition of Blink.
Most of it occurs behind what Gladwell calls “the locked door”
of the unconscious – to which he devotes an entire chapter.
In examples as varied
as speed dating, The Pepsi Challenge, orchestra auditions, U.S.
War Games, the introduction of margarine in the 1940’s, improv
comedy groups, the musician Kenna’s career, when to trust
market research and who gets chosen for CEO jobs in America, “Blink”
is a page-turning read. This is a terrific book by a gifted writer.
Now I’m going to
re-read “The Tipping Point.”
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